Announcements 

Get the latest information about your health and dental plan.

2024 Spring/Summer Term Health & Dental and mylegalplan Update

Posted: Apr 16, 2024

You may only opt-out or add-on (where applicable) during this period if you have had charges for these programs applied to your account starting in…

2024 Needs Assessment Survey

Posted: Mar 1, 2024

Calling all NorQuest College students! Your voice matters in shaping the future of your student experience! Participate in our survey designed to enhance student life.

Student Health & Dental Plan

The Students’ Association of NorQuest College (SANQC) provides a Health & Dental plan to help cover the cost associated with unanticipated illness or injury, including medications. The cost of the plan is included in fees provided the student meets all of the eligibility criteria outlined below:

  • you have been assessed the Students’ Association fee
  • you are enrolled in a credit program
  • you reside in Canada
  • you are under the age of 70

See Fees

If you are unsure about whether or not you are eligible for the Student Health and Dental Plan, please contact the SANQC office prior to any applicable deadlines.

Additional options:

  • Family Add-on: Add family members for an additional charge
  • Re-enroll: Re-enroll in the plan if you previously opted-out and meet the required criteria

Visit mystudentplan.ca for more information about the Health & Dental plans as well as these options.

Waiver/Opt-Out Form: Students have 14 days from the start date of their classes to opt-out of the Health & Dental plan. Coverage will start on the first day of the month in which their opt-out deadline occurs. Visit mystudentplan.ca for full coverage details or to opt-out.

Questions: You can connect with us by visiting the SANQC Office (1-114, SCFL), emailing students.association@norquest.ca or by calling 780.644.6250.

FAQs

Why do I need a health and dental plan?

Life can be tough and unexpected situations can pop up! You’ll want to be prepared as many of these situations would require you to pay out of pocket if you don’t have extended coverage.

The SANQC Health & Dental plan is here to make sure that you have all of the coverage you need if you have any health care concerns or unforeseen needs. With this plan, you get coverage for a wide range of services, including 100% coverage for prescription medication, massage, physiotherapy, chiropractor and other paramedical service benefits, and ambulance coverage. You also get vision and dental care, which are essential to your wellbeing!

I'm a funded student, are these fees covered by my funding?

Typically these fees are not covered through funding. It is very important for you to pay for these fees yourself or to opt-out of these charges before your deadline.

What is the difference between Alberta Health Care and the SANQC Health & Dental plan?

The SANQC Health & Dental plan is a great addition to the Alberta Health Care Insurance Plan (AHCIP). It doesn’t replace it, but it adds on valuable coverage to make sure that all aspects of your health are taken care of.

The SANQC Health & Dental plan adds on coverage to what is already provided by AHCIP to support your everyday health care needs! With AHCIP, you are able to see a doctor, psychiatrist, undergo diagnostic services, and have serious operations. The SANQC Health & Dental plan provides additional coverage to you for extended needs such as vision care, dental care, prescription medication coverage, ambulance coverage, and paramedical services such as massage, physiotherapy, acupuncture, chiro and more!

Overall, the SANQC health and dental plan works with the AHCIP to make sure that you are in the best health possible.

If you would like to see more info on the AHCIP, you can find that here: https://www.alberta.ca/ahcip-what-is-covered.aspx.

Am I on the SANQC Health & Dental plan? How do I use the plan?

Eligible students are automatically enrolled in the SANQC Health & Dental plan. This plan includes coverage for a wide range of medical care, including 100% coverage for prescription medication, coverage for massage therapy, physiotherapy, chiropractor and other paramedical service benefits, and ambulance coverage. You also get vision and dental care, which are essential to your everyday wellbeing!

If you have been assessed as eligible for the health and dental fees, your coverage will start on the first day of the month in which your opt-out deadline is. This opt-out deadline is based on the first day of your classes; you have 14 days from your first day of classes to opt-out of the health and dental plan. Students will have 12 months of coverage from when it begins. So, for example, if your opt-out deadline is in September, your health and dental coverage would begin on September 1st and continue to August 31st of the following year. If your opt-out deadline is in October, your coverage would begin on October 1st and end on September 30th of the following year.

It’s important to note that your opt-out deadline might be in a different month than your first day of classes.

Students will experience an activation period during their first month of coverage, this does not mean you do not have insurance. During this time, students will be unable to direct bill, submit claims, or be found in the Canada Life database. If you are to receive a service during this time, you will need to pay the bill, keep the receipt and submit a claim for reimbursement after the activation period.

Students can view their benefits, generate their insurance card, learn about select savings, and submit claims on the mystudentplan website.

When does the SANQC Health & Dental plan coverage start?

Eligible students are automatically enrolled in the SANQC Health & Dental plan. This plan includes coverage for a wide range of medical care, including 100% coverage for prescription medication, coverage for massage therapy, physiotherapy, chiropractor and other paramedical service benefits, and ambulance coverage. You also get vision and dental care, which are essential to your everyday wellbeing!

Your coverage will start on the first day of the month in which your opt-out deadline is. This opt-out deadline is based on the start date of your classes; you have 14 days from the start date of your classes to opt-out of the health and dental plan. Students will have 12 months of coverage from when it begins.

So, for example, if your opt-out deadline is in September, your health and dental coverage would begin on September 1st and continue to August 31st of the following year. If your opt-out deadline is in October, your coverage would begin on October 1st and end on September 30th of the following year.

It’s important to note that your opt-out deadline might be in a different month than your first day of classes.

How do I register to access my SANQC Health & Dental benefits?

Click HERE and follow the instructions to create an account.

You can also learn how to submit your claims here.

Will having LNU or FNU impact direct billing or being reimbursed?

No, it will not. However you will need to duplicate your name when registering on the Canada Life website and when creating your benefits card.

Data from NorQuest

  • First Name: Gurpreet Singh
  • Last Name: LNU

Data sent to Canada Life

  • First Name: Gurpreet Singh
  • Last Name: Gurpreet Singh

Data sent to Canada Life should look the same even if your Data from NorQuest is FNU instead of LNU.

I am a non-credit student, am I covered under the SANQC Health & Dental Plan?

The SANQC Health & Dental plan does not cover non-credit students.

However, students that are not eligible for the SANQC Health & Dental plan can connect with a Canada Life advisor for personal plan options HERE.

Please select “Not Eligible” then click “Let’s get started!” to make an appointment.